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Privacy Policy

Effective Date: [Insert Date]

Thank you for shopping with Noir Phase.

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase.

Information We Collect

We may collect the following:

  • Name, email address, shipping/billing address
  • Payment information (processed securely by third-party providers such as Tap, or Shopify Payments)
  • Device information (IP address, browser type, cookies)
  • Communication preferences (newsletter subscriptions, inquiries)

How We Use Your Information

  • To process and deliver your orders
  • To send order updates and respond to your questions
  • To improve our products, website, and customer experience
  • For marketing purposes (only if you opt in)

Sharing Your Information

We only share your data with:

  • Trusted third-party platforms (Shopify, Printify, PayPal, Tap, Google Analytics, etc.)
  • Legal authorities, if required by law

We never sell your personal data.

Cookies

We use cookies to remember preferences and analyze site performance. You can disable cookies through your browser settings.

Your Rights

You can request access, correction, or deletion of your personal data at any time by contacting us at Info@noirphase.com

Contact Us

If you have questions about this policy, email us at [info@noirphase.com].

Return and Refund policy

Effective Date: [Insert Date]

We want you to love your order from Noir Phase. If something isn’t right, here’s how we handle returns and refunds.

Physical Products

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, in original packaging, and in the same condition as received.
  • You’ll be responsible for return shipping costs unless the item arrived damaged or incorrect.

Once your return is approved and received, a refund will be issued to your original payment method.

Damaged or Wrong Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos, and we’ll make it right.

Digital Products

Due to the nature of instant downloads, digital items are non-refundable once delivered.

Contact

For all return or refund inquiries, reach us at [info@noirphasen.com].

Shipping Policy

Effective Date: [Insert Date]

We ship orders worldwide (unless stated otherwise).

Processing and delivery times may vary depending on product type and location.

Processing Time

  • Orders are processed within 2–5 business days.
  • Custom or print-on-demand items may take longer.

Shipping Time

  • Average delivery: 7–20 business days, depending on your region.
  • Delays may occur due to customs, weather, or holidays.

Tracking

Once your order ships, you’ll receive a tracking number via email.

Customs & Duties

International orders may be subject to taxes or import fees, which are the buyer’s responsibility.

Lost or Delayed Orders

If your package is delayed or lost, please contact us. We’ll do our best to assist, but we’re not responsible for postal delays outside our control.

Terms and conditions

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Welcome to Noir Phase. By using our website, you agree to the following terms.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You may not use our products for any unlawful purpose.

Product Information

We do our best to display accurate images and descriptions. However, slight variations in colour or size may occur due to screen settings or manufacturing.

Payments

By completing a purchase, you confirm that:

  • You are authorized to use the provided payment method.
  • You agree to pay all applicable fees and taxes.

Intellectual Property

All designs, graphics, photos, and content are owned by Noir Phase. You may not copy, resell, or reproduce them without permission.

Limitation of Liability

We are not responsible for damages arising from misuse of products, shipping delays, or technical errors on the site.

Governing Law

These Terms are governed by the laws of Kuwait.

Contact

Questions about the Terms can be sent to [info@noirphase.com].

Contact

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